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Careers at Bacardi

OTC Accounts Receivable - Rebates Analyst

Job Name

OTC Accounts Receivable - Rebates Analyst


Costa Rica




Finance - Administration

Reporting Line:

OTC Rebates Team Lead

Job type:

Full time

Lead recruiter:

Giulia Aglieri Rinella

About the role

Your Opportunity

The  Rebates  Analyst,  reports  directly to  the  OTC Rebates   Team   Lead  in   support  of  its  mission  to expand the BES OTC footprint  using shared services to reduce costs, maintain or increase customer service, and  build  new capabilities. Compromised  to deliver best in  class services  for the OTC processes in accordance with negotiated Service Level Agreements.

Key responsibility areas are:
  • Rebates Management: Support all activities associated  with rebates  processing  which includes creation, maintenance and closure and perform  periodic status reports.
  • Support  all back-office activities for rebates processing including management of rebates agreements  and accrual adjustments.
  • Meet  and  exceed  customer  service,  SLA, and Key performance  indicator targets.
  • Identify opportunities within  his process  to enrich the quality and service of his daily activities.
  • Support     Sr.    Analyst     in      all      rebate management activities
  • The role will also support other areas within order  to  cash  including but not  limited to cash  applications, collections, credit  & risk and master data as necessary.
About You

Bacardi Enterprise Service is looking for high performing  individuals who  are  success  driven  and interested in  a  career  at  Bacardi. This  role  will  be responsible for executing rebate management support, provide periodic reports, submit credit notes, and attend customer inquiries.

The ideal candidate should have experience in OTC.


With our Consumer at the heart, your key focus will be to:
  • Meet, or exceed Service Level Agreements and Key Performance  Indicators.
  • Maintain  a mindset of continuous improvement by constantly  striving for ways to improve the processes.
  • Works cooperatively with the organization and is committed to the overall team objectives.
  • Understand the e2e of the Rebates process
  • Use and knowledge of agreements management tools: Anaplan, Samba, Vistex, Amalia  and SAP
  • Support the Jr Analyst on the creation and modification of Rebate Agreements as per local market request.
  • Close rebate agreements as per local market request.
  • Manage the Internal correction process.
  • Credit Note reversal management (VF11):  Collect and document the request of a reversal billing document.
  • SysAid ticket resolution upon deadline and Agreed SLAs
  • Support coding process with the support of the Sr. Analyst
  • Follow up of invoices with issues.
  • Support stakeholders via phone or teams when required.
  • Back up approver of invoices
  • Create and maintain the process  mapping and documentation of the activities assign to the Rebates Analyst role.
  • Support Sr. Analyst with the internal and external audit requests.
  • Perform periodic rebates status reports

Skills and Experience

The Skills & Experience needed to create your legacy
  • Ability to handle multiple and changing  priorities while working in a matrixed organization
  • Analytical, diagnostic, and problem-solving  skills
  • Previous experience or current studies in areas such as accounting, finance or administration
  • Detail oriented with the ability to capture information in a clear, concise manner
  • Maintain  a mindset of continuous improvement by constantly  striving for ways to improve the processes
  • Deliver best in class customer services to the organization to achieve our NPS targets
  • Knowledge of standard business practices and professionalism in a customer service environment
  • Proven experience building business relationships with upper management
  • Strong communication skills, written and verbal, able to effectively address all levels within the organization
  • Full understanding of the process and capable to document and map it to ensure business continuity
  • Advanced English Level

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.

Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.