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Bacardi

Careers at Bacardi

Gin Expert, Bombay Sapphire Distillery

Job Name

Gin Expert, Bombay Sapphire Distillery

Country:

United Kingdom

City:

Laverstoke

Function:

Marketing - Communication - PR

Reporting Line:

Food & Beverage Manager

Job type:

Full time

Lead recruiter:

Saskia van den Berg

About the role

WHAT DOES A GIN EXPERT DO?

Gin Experts are at the frontline of our Brand Home. They create quality cocktails for our guests to enjoy whilst delivering exceptional customer service. Once competent on the bar, you will be trained to host Gin Cocktail Masterclasses and work in the Gin Shop. Cleaning, replenishing stock and serving guests at the till are all part of the role. You will work with our tour guests during the day, as well as our evening event guests. You will be required to work weekends. 

ABOUT YOU
 
You will be calm under pressure and able to adapt during busy periods. You will be pasionate about delivering exceptional customer service, a team player who can adapt your way of working  depending on the visitor flow each day, and passionate about our products and serving quality cocktails. 

Responsibilities

WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
  • Making and serving cocktails for tour and event guests.
  • Hosting Gin Cocktail Masterclasses as well as other experiences.
  • Serving guests in the Gin Shop
  • Setting up and breaking down the bar for events.
  • Replenishing Stock.
  • Using the till and cash handling.
  • Be proactive throughout your training, asking questions to gain more knowledge and experience.
  • Ensuring that work is carried out following the highest of standards relating to cleanliness, Health & Safety, Social Responsibility and Licensing
  • Delivering exceptional customer service at all times.
  • Any other duties as reasonably requested by a DM/manager.

Skills and Experience

THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY
  • Bar experience desirable but not essential.
  • Experience of working in a busy and physically demanding role.
  • Able to deliver exceptional customer service at all times, even under pressure.
  • Ability to develop product knowledge and share this with our guests.

PERSONAL QUALITIES – SHARE OUR FOUNDER’S PASSION AND ENTREPRENEURIAL FLAIR
  • Fluency in English
  • Excellent interpersonal and customer service skills
  • Team Player
  • Attention to detail and desire to deliver high standards
  • Pro-active and self-motivated.

OTHER
  • We are looking for people who are passionate about our brand, who have aspirations to grow within the hospitality or spirit industry.

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.


Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.