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Careers at Bacardi

Commercial Operations Executive

Job Name

Commercial Operations Executive


United Kingdom





Reporting Line:

Commercial Operations Lead

Job type:

Full time

Lead recruiter:

Pablo Segura

About the role


You will play a crucial role in the Commercial Operations team working closely with the Sales teams to enhance the customer rebates process ensuring smooth processes, identifying errors early and liaising with internal and external stakeholders to enhance the commercial capability of Bacardi UK.

You will be an integral member of the team working within our numerous sales channels. You will be responsible for translating key technical and financial data to aid in the sales processes and helping transform strategy into solution.

Operating at pace, being able to multi skill effectively and being comfortable with technical and financial data will ensure your success in this role.


You will be a natural team player; you can think outside the box and are confident challenging up where necessary. Doing the right thing is a value you live by, and this positively influences your decisions. You view challenges as opportunities and thrive in approaching these with positivity and creativity.


  • Support the comer the Commercial Operations Lead with day to day support and contact for a dedicated channel of the UK business.
  • Produce and maintain sales performance dashboards, scorecards, and trackers for various areas of the business – with a focus on commentary of key trends and insights into KPI performance.
  • Maintain and update systems and databases used by the sales teams and commercial partners. Aim to become a super-user of these systems and a valued go-to point of contact for the business.
  • Investigate any issues with the systems and take ownership to solve to ensure smooth business operations.
  • Manage daily inbox queries from sales teams with suitable response times.
  • Participate in sales calls and meetings, both face-to face and virtually.
  • Liaise with internal stakeholders (Account Managers, Finance) on items relating to reporting numbers, quarterly performances and targets.
  • Manual data entry where needed on internal systems and excel 
  • Continually review and provide feedback and input to simplify processes and system improvement ideas with a view to driving efficiency and team effectiveness.
  • Ensure compliance against outlined KPIs.

Skills and Experience

  • Proficiency in English.
  • Experience of working in a fast-paced environment.
  • Good problem solving skills
  • Excellent MS Office skills, especially Excel.
  • Experienced in working with and influencing stakeholders to develop and implement clear agendas and longer-term execution plans.
  • Experience in balancing long and short-term priorities to create efficiencies. 
  • An aptitude and interest in various business systems and how they work.
  • Can adapt style to assist or manage stakeholders to ensure the timely processing of customer rebate invoices.
  • Actively builds and leads interactions between the functions to ensure plans are implemented and goals met.
  • Excellent organisation skills 
  • Ability to work under pressure and to deal with ambiguity.
  • Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become.
  • Strong desire to be a part of a winning team.
  • Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
  • People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
  • Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. 
  • Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with
  • Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.

Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.