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Bacardi

Careers at Bacardi

Customer Account Manager (West London)

Job Name

Customer Account Manager (West London)

Country:

United Kingdom

City:

London

Function:

Commercial

Reporting Line:

.

Job type:

Full time

Lead recruiter:

Jez Campbell

About the role

As a Customer Account Manager you are the face of our business, the one who brings our brands to life and builds the most tangible relationships with our bars, clubs, restaurants, venues and events.

You will focus on a specific region across our on-trade channel – where you will drive the performance and growth of Bacardi’s brands through existing accounts, new business, driving distribution and connecting with the consumer.

You will know everything about your region – the main venues, trends, competitors, influencers – and you will be able to differentiate Bacardi from the rest and excite the consumer. It is important that you live and know your region, so you need to be living in or around West London.

Develop your career:
You will receive amazing training and support - to build your commercial acumen, sales confidence and capability, whilst nurturing your natural abilities and ensuring your career grow. All whilst having a fun, challenging but highly rewarding experience.

You will have the opportunity to work with some truly inspiring people, amazing brands and drive your career in all sorts of ways. Our package for this role includes a highly competitive base salary, car, quarterly bonus, 2 x pension contributions and amazing flexible benefits.

Responsibilities

  • Deliver on key selling metrics: Brand Distribution, Visibility in outlet, New Business, Promotion and Financial Targets
  • Develop and manage the sales plan for your area based on delivery of Commercial priorities.
  • Complete outlet surveys in all customer visits and work in partnership with customers to deliver excellence in execution.
  • Responsible for winning new business, retaining and growing existing business.
  • Collaborate cross functionally with Marketing and Brand Ambassadors to bring our amazing brands to life, through hosting events and brand activations.
  • Develop and maintain regular contact with Wholesale partners to mutually grow portfolio within area.

Skills and Experience

  • You will have knowledge and experience within the on-trade channel in your given region - from either a sales focus, operations or venue management, events, marketing, brand, activation or mixology.
  • You are pro-active, resilient, goal-oriented and passionate about delivering results and constantly seek to improve - balancing creative thinking and commercial success
  • Strong networking and interpersonal skills, with natural analytical, planning, time management and engaging communication style
  • You love the consumer - you create strong positive first impressions and easily build those into great relationships with customers

Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth.

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.