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Careers at Bacardi

OTC and Claims Analyst

Job Name

OTC and Claims Analyst






Finance - Administration

Reporting Line:

BES OTC Supervisor

Job type:

Full time

Lead recruiter:

Clarisse Lainez

About the role

Your Opportunity

The Order To Cash (OTC) & Claims Analyst provides support to deliver value and analytics to drive performance, improve metrics/processes & mitigate balance sheet risks for Bacardi Australia & New Zealand (ANZ).

About You 

The OTC & Claims analyst is expected to work closely with internal stakeholders across BES and the ANZ business to understand OTC needs and proactively deliver upon OTC needs. 

The candidate must possess strong communication and collaboration skills and demonstrate the ability to work independently and cross-functionally within Bacardi. Advanced MS Excel and system tools skills required.


With our Consumer at the heart, your key focus will be:

The role will provide direct support to the ANZ business across numerous areas including claims and rebate management, balance sheet reconciliations and key business routine processes. Individual is expected to efficiently drive claims and rebate processing, provide analysis and decision support & continuous improvement on OTC outcomes, process improvement and ways to drive the business forward.

Key elements of responsibilities include but are not limited to:
  • Performance Management - Lead customer and internal data analysis with strategic and specific outcomes to drive Bacardi performance.
  • Customer Management -  Driving customer claims insights and analysis to obtain outcomes to enhance customer and Bacardi performance.
  • Revenue Management - Support the Independent and On-Premise Sales Team through detailed Claims reporting and analysis to deliver performance and mitigate balance sheet risk.
  • People Management - Business partner the Independent and On-Premise Sales Team and drive commercial capability.

Skills and Experience

The Skills & Experience needed to create your legacy
  • Fluency in English
  • Higher Education qualifications
  • Minimum 2 years claims management/financial analysis experience
  • Reconciliation experience
  • FMCG experience desirable
  • Strong numerical and analytical skills
  • Strong commercial acumen
  • Advanced Excel skills, including model building
  • Advanced level of diligence and attention to detail
  • Experience working with SAP and BI essential
  • Ability to understand process and drive continuous improvement
  • Delivery on improving key business metrics and outcomes
Personal Qualities
  • Excellent written and verbal English communication skills
  • Strong business partnering skills
  • Motivated to develop skill set and advance within the business
  • Culturally sensitive and effective communicator
  • Ability to commit to the Bacardi values.

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.

Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.