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Careers at Bacardi

Continuous Improvement Manager

Job Name

Continuous Improvement Manager


United States of America


Jacksonville, FL


Operations - Supply Chain - Logistics - Procurement

Reporting Line:

Bacardi Operations Center Director

Job type:

Full time

Lead recruiter:

Valissa Gyamena

About the role

What does an Operations Development Manager do?

The Operations Development Manager is responsible for managing and optimizing organizational development processes to increase operational performance and people development. In addition, he/she is also responsible for analyzing and implementing training standards to ensure the talent development is aligned to the skills and competencies needed to strengthen the future organization. 

The incumbent must have experience in manufacturing operations, including but not limited to lean manufacturing, process excellence, financial acumen, production forecast, and safety culture, among others.

About You 

The ideal candidate for this position is an analytical, well-rounded, innovative leader who can handle multiple tasks at once. The Operations Development Manager will lead global strategies that serve as a guide to improve quality, productivity, and efficiency toward business goals through the Bacardi Operating System (BOS). Continuous Improvement Projects and the effective implementation of a Lean Manufacturing Culture.


With our Consumer at the heart, your key focus will be to:
  • Identify, develop, implement, and evaluate processes, projects, and programs (local and global) related to the operations and resources development included on the BOS and Lean Curriculum.
  • Define the operational manufacturing needs and support business initiatives aimed to increase organizational performance and fostering a culture of continuous improvement.
  • Measure development programs to ensure that we are meeting the company's standards.
  • Measure and communicate the performance indicators (KPI’s) of the organization to ensure process efficiency.
  • Support and coach facilitators and employees in all processes of continuous improvement to meet and or exceed consumer requirements.
  • Responsible for the implementation and measurement each Pillar of the Bacardi Operating System (BOS). Help to define and show achievable plan for each BOS pillars
  • Active participation in all continuous improvement activities that contribute to strengthen the internal work environment: meetings Lean PMO, SDT's, teams of continuous improvement or problem solving.
  • Overseeing the direction of the project, ensuring that the client's specifications and requirements are met, reviewing progress, and monitor costs.
  • Drive rigorous metrics related to the KPI to evaluate performance and drive reduction in variability/defects in critical business processes.
  • Build relationships with other resources to support, identify, review, prioritizes and execute of key improvements opportunities/projects to drive results.
  • Ensure the talent capabilities with a solid training plan based on local and global business needs.
  • Complies with and supports SQS to ensure compliance with the Environmental, Health and Safety Management System

Skills and Experience

The Skills & Experience needed to create your legacy
  • Degree qualified in Engineering or Business/Operations (BS in Industrial/Systems Engineering strongly preferred).  Additionally, an MBA would be beneficial
  • 3-5 years experience in Project Management required
  • Demonstrated success implementing and leading organizational change within Operations
  • Leadership experience in Lean and advanced manufacturing methodologies across Production, Processing, Cost Management (e.g., Zero-based Budget), and Continuous Improvement
  • In-depth Knowledge of leading-edge supply chain and production methodologies, with the ability to align/engage the manufacturing operations team to deploy best practice across E2E processes
  • Proven experience in Training and Development
  • Outstanding communicator at all levels ideally within Global Matrix Organization
  • Authentic leadership- open, relatable & free from ego
  • Strategic Thinker- can synthesis complex issues into simple compelling narrative.
  • Excellent decision making and independent judgement skills
  • Must be detailed oriented and have the ability to multi-task
  • Excellent oral and written communication skills
  • Excellent presentation skills
  • Proficient personal computer and software skills (SAP, Microsoft Office, etc.)
Personal Qualities
  • Ability to support a vision and empower a team/organization
  • Strong communication, documentation, and organizational skills 
  • Effective supervising, coaching, facilitation, presentation, and team building skills 

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.

Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.