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Bacardi

Careers at Bacardi

Order to Cash (OTC) Coordinator - Portuguese Market

Job Name

Order to Cash (OTC) Coordinator - Portuguese Market

Country:

Poland

City:

Warsaw

Function:

Finance - Administration

Reporting Line:

OTC Supervisor

Job type:

Full time

Lead recruiter:

Maria Gorczynska

About the role

Your Opportunity

You will provide excellent services to our stakeholders who are in Portugal and Spain. You will support the OTC department with our mission to leverage resources on a global scale. 

The candidate will implement and execute process strategies within the following broad functional areas:
  • Credit & Collection - Manage proper collection activities to ensure timely and accurate cash recovery.
  • Deductions Settlement – Ensure customer deductions and disputes are properly handled and resolved
In addition, the position will be responsible for Bad Debt analysis, overdue balances analysis, collection forecast, AR Aging management, account reconciliation among others. 

About You
  • You will work in a multicultural environment with a team spread in eight different locations.
  • Communication and interpersonal relationships are highly value skills in our organization.
  • Your proactiveness and results driven mindset will be crucial for your success.

Responsibilities

With our Consumer at the heart, your key focus will be to:
  • Accountable for the ledger of account of Portugal and Spain.  
  • Ensure a focused approach to collect overdue invoices through telephone calls, emails, statements and dunning letters.
  • Meet monthly targets (DSO – Overdue - Bad debt) - Keep accounts reconciled – Dispute management and Rebate deduction.  
  • Review and approve customer's hold releases.
  • Create trust relationships with debtors to avoid future issues.
  • Collaborate in Projects to improve results, drive efficiencies and process simplification.
  • Build strong relationships with key business partners
  • Complete monthly tasks such as SOX controls, reports and information delivered to key stake holders.
  • Coordinate with the Cash Apps team to make sure accounts are reconciled and payment are applied accordingly. 
  • Attend regular meetings with key stakeholders (Sales team, Local finance, Customer Service and Logistics).

Skills and Experience

The Skills & Experience needed to create your legacy
  • Native Portuguese. Fluent in Spanish and English.
  • Experience in Shared Services environment. 
  • Finance Background and proven experience as Debt collector.
  • Excellent problem-solving abilities with experience in process and quality analysis.
  • Knowledge and experience with SAP, MS Office and databases.
  • Hands-on mentality and a proactive attitude towards work.
  • Strong client-facing and communication skills.
  • Ability to push creative thinking beyond the boundaries of existing company practices and mindsets.
  • Proactive individual that can collaborate and build effective relationships across all levels of the organization.
  • Experience in the Spirits and/or FMCG industry is a distinct advantage.
Personal Qualities
  • Ability to work in a fast-paced environment and successfully manage a rapidly changing environment
  • Entrepreneurial spirit and fearless to investigate new ways of working to accomplish targets. 
  • Excellent team player. Support OTC colleagues if needed.
  • Open to embrace a family culture where the customer is at the heart.

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.


Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.