Skip to content


Careers at Bacardi

Sales Admin

Job Name

Sales Admin






Finance - Administration

Reporting Line:

Team Lead

Job type:

Full time

Lead recruiter:

Giulia Aglieri Rinella

About the role

The Sales Admin, reports directly to the OTC Rebates Team Lead in support of its mission to expand the BES OTC footprint using shared services to reduce costs, maintain or increase customer service, and build new capabilities. Compromised to deliver best in class services for the BES and OTC processes in accordance with negotiated Service Level Agreements.

Key responsibility areas are:
  • Provide to the sales department back-office support to the sales department, contract management and orders, data analysis of financial statements and statistics. 
  • Rebates invoice registration process.
  • Meet and exceed customer service, SLA, and Key performance indicator targets.  
  • Identify opportunities within his process to enrich the quality and service of his daily activities.
  • The role will also support other areas within order to cash including but not limited to cash applications, collections, credit & risk and master data as necessary.

Bacardi Enterprise Service is looking for high performing individuals who are success driven and interested in a career at Bacardi. This role will be responsible for executing Sales Admin back-office support, provide periodic reports, registration of rebate invoices and attend customer inquiries. 
The ideal candidate should have experience in Share services, administration. Should have great attention to details, analytical skills and should be action driven to succeed in this role.


  • Customer Registration: Extraction, Changes, Additions, Review
  • Contract signing management between sales managers, Commercial Directors, and the Finance Manager. (Nitro)
  • Point of contact between sales and other teams for rapid dispute resolution.
  • Point of contact for customers in case the sales manager is not available in the office.
  • Sales support with issues related to Vistex incidents
  • 6. Follow-up of the correct classification of Activity Segment, after communication by Comm Opps.
  • Supplier Relationship Management: Management of supplier invoices and PO's.
  • Rebates invoice registration management. (VIM).
  • Creation of MDG request to support vendor issues.
  • Customer Charges: Verification of non-conforming invoices received by customers related to the rebate process and follow-up with the sales manager to resolve the incident.
  • Perform periodic status reports
  • Table Maintenance in Vistex
  • Budget Upload and Revision
  • Support and investigation to commercial team including troubleshooting.
  • Monitor pending approval agreements.
  • Meet, or exceed Service Level Agreements and Key Performance Indicators. 
  • Maintain a mindset of continuous improvement by constantly striving for ways to improve the processes. 
  • Works cooperatively with the organization and is committed to the overall team objectives.
  • Use and knowledge of agreements management tools: Anaplan, Vistex and SAP
  • Deliver best in class customer services to the organization to achieve our NPS targets. 
  • Identify and drive high level of process efficiency and effectiveness

Skills and Experience

  • Ability to handle multiple and changing priorities while working in a matrixed organization
  • Ability to work with minimal supervision.
  • Analytical, diagnostic, and problem-solving skills. 
  • Detail oriented with the ability to capture information in a clear, concise manner.
  • Experience building business relationships with peers and superiors
  • Good communication skills, written and verbal
  • Previous experience or current studies in areas such as accounting, business or administration.
  • Strong communication skills, written and verbal, able to effectively address all levels within the organization
  • Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better  
  • Capable to manage time and tasks to comply with deadlines
  • Intermediate knowledge of Microsoft 365 (Word, Power Point, Excel, Outlook).
  • English: High Intermediate to Advance (75%-90%)
  • Knowledge and experience with SAP - Preferable
  • Understand and apply the company pillars: Fearless, Family and Founders Mentality.

  • Be a skilled communicator 
  • Has driven / personal presence.
  • Intellectually rigorous, sees many angles to issues; brings a breadth of views
  • Be adaptable and flexible
  • Healthy dissatisfaction with the status quo.
  • Be a self-aware/personal improver. 

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.

Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.