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Careers at Bacardi

OTC Senior Analyst

Job Name

OTC Senior Analyst


Costa Rica, Poland


Escazu, Warsaw


Finance - Administration

Reporting Line:

OTC Accounts Receivable Team Lead

Job type:

Full time

Lead recruiter:

Dominika Sadowska-Dec

About the role


You will provide services to our stakeholders who are in France and will support the OTC department with our mission to leverage resources on a global scale through the use of shared services to reduce costs, increase customer service, and build new capabilities.

The individual will implement and execute process strategies within the following broad functional areas:
• Collection Management – Manage proper collection activities and efforts to ensure timely and accurate cash recovery
• Deductions Settlement – Ensure customer deductions and discrepancies are properly handled and resolved

In addition, the position will be responsible for Bad Debt determination, overdue balances analysis, collection forecast, AR Aging management, account reconciliation, among others.


You will work in a multicultural environment with a team spread in eight different locations.
Communication and interpersonal relationships are highly value skills in our organization.
Your proactiveness and results driven mindset will be crucial for your success.


With our Consumer at the heart, your key focus will be to:
  • Ensure that BES (Bacardi Enterprise Services) delivers high standard customer service to the market
  • Be accountable for the Accounts Receivables of a portfolio of customers in France
  • Execute OTC process cycle (customer contact, escalations, legal referrals, order analysis and release, among others) to accelerate cash collections, reduce DSO, bad debts, and overdue percentage
  • Act as one of the points of contact between BES and the market
  • Conduct actions and projects in the market to improve results, drive efficiencies and simplify processes
  • Build strong relationships with key business partners
  • Coordinate with the Rebates and Customer Services teams prioritization of invoices based on deductions.
  • Complete monthly tasks such as SOX controls, reports and information delivered to key stake holders.
  • Coordinate with the Cash Apps team to make sure accounts are reconciled and payment are applied accordingly.
  • Be a problem solver of issues reported by customers and key stake holders
  • Attend regular touchpoint meetings with key stakeholders (Commercial team, local finance, Customer Service and Logistics) to share results, challenges and require support
  • Communicate effectively with internal Bacardi clients as necessary to ensure that work is properly delivered.
  • Influence the markets to follow the correct procedures and policies. 

Skills and Experience

The Skills & Experience needed to create your legacy

  • Experience in Shared Services environment.
  • Finance Background
  • At least three years of experience working across one or more of the Invoice to Cash process areas: (Collections, Credit Management, invoice collection, deduction settlement)
  • Excellent problem-solving abilities with experience in process and quality analysis
  • Knowledge and experience with SAP and other applicable software programs preferred such as Microsoft Excel
  • Professional proficiency in French and English
  • Experience in the Spirits and/or FMCG industry is a distinct advantage
  • Ability to push creative thinking beyond the boundaries of existing company practices and mindsets
  • Proactive individual that can collaborate and build effective relationships across all levels of the organization.
  • Works well in a team environment and is a self-starter that continuously is thinking on how things can be done better requiring minimal direction and support.

Personal Qualities

  • Ability to work in a fast-paced environment and successfully manage a rapidly changing environment
  • Ability to handle multiple and changing priorities while working in a matrix organization
  • Entrepreneurial spirit and fearless to action new ways of working in order to accomplish targets
  • Works well in a team environment and is a self-starter who continuously is thinking about how things can be done better requiring minimal direction and support
  • Open to embrace a family culture where the customer is at the heart

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?

·       Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.

·       Family; We treat each other, and our communities, like Family. Always.

·       Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.

Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list. 

U.S. applicants have rights under Federal Employment Laws.