Careers at Bacardi
OTC Collection Sr. Analyst with Portuguese
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About the role
Responsibilities
- Execute the collections process cycle (customer contact, escalations, legal referrals, analysis and resolution of customers residuals, deductions, claims, and order release analysis) to accelerate cash collections, and reduce DSO and overdue percentage.
- Analysis of the generated data to determine a collection strategy (collection forecast, overdue projected}.
- Complete monthly tasks such as SOX controls, reports and information delivered to key stake holders.
- Be a problem solver of issues reported by customers and key stakeholders.
- Keep track and provide visibility of trends that produces issues of collectability (Disputes, Rebates deductions, returns, etc.).
- Lead regular touchpoint with key stakeholders (Commercial team, local finance, Customer Service and Logistics) to share results, challenges and require support.
- Consistently propose, meet, or exceed Service Level Agreements.
- Coordination with the Cash Apps team to make sure accounts are reconciled and payments are applied accordingly.
- Analysis and coordination the payment runs for the corresponding commercial agreements and review the master data for vendor accounts.
Skills and Experience
- Minimum of 3-year professional collections experience (with different countries around the world and different cultures)
- Knowledge of the process of commercial agreements and accounts payable.
- Experience communicating directly with senior leadership, including managing issue resolution at high levels in the organization.
- Experience in Shared Services environment with a background in Finance
- Knowledge and experience with SAP (transactions: FBL5N, FBL1N, FBL3N...), and Microsoft Office Advanced Tools (Excel, Power Point, Outlook, One note, Teams...)
- Strong analytical, diagnostic, and problem-solving skills
- Ability to prioritize tasks and manage his/her time efficiently.
- Languages: Spanish, Portuguese, and English Intermediate - Advanced.
- Ability to work in a fast-paced environment and successfully manage a rapidly changing environment. Conflict management skills.
- Works cooperatively as a member of a team and is committed to the overall team objectives rather than own interests.
- Excellent problem-solving abilities with experience in process and quality analysis. Healthy dissatisfaction with the status quo.
- Organized and detailed, able to coordinate a large range of requests and deliverables.
Our culture
We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?
· Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.
· Family; We treat each other, and our communities, like Family. Always.
· Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.
When you join Bacardi, you become part of our family and gain more than just a job.
Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.